Support

If you have a question, issue, or suggestion, we'd love to hear from you. Send us an email at trively@navarropalatsi.dev and we'll get back to you within 48 business hours.

Our support team reviews all messages on business days (Monday to Friday), so please allow a little extra time if you write to us over the weekend or on a public holiday.

How do I create a trip?

Tap the + button on the main screen, fill in your travel dates and destinations, and you're ready to start planning. You can add multiple destinations to a single trip.

How do I add activities?

Search for places by name or category, or add them manually with custom details. Once you find something you like, tap on it to add it directly to your itinerary.

Can I share trips with friends?

Absolutely! Open any trip and tap the Share button to invite friends. They'll be able to view and collaborate on the trip once they accept the invitation.

How do I upload travel documents?

Open the trip you want to add documents to, go to the Documents tab, and upload your PDFs or images. Your tickets, bookings, and other travel files will be stored securely and accessible anytime.

Can I use Trively offline?

Yes! You can view your downloaded itineraries offline. However, some features like searching for new places or syncing data require an internet connection.

How do I delete my account?

Go to Settings > Account > Delete Account. Once confirmed, all your data will be permanently removed from our systems within 30 days.